Privacy Policy
1. Information We Collect
When you visit the Ketushi website or place an order, we may collect your
name, contact details, delivery address, order information, payment-related
details, and basic website usage information.
We collect only the information reasonably needed to process your orders,
provide customer support, and improve your browsing experience.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Manage returns and refunds
- Send order updates
- Improve our website and services
- Prevent fraudulent activity
- Comply with applicable laws
With your consent, we may also use your information to send you promotional
offers and updates from Ketushi.
3. Payment Information
Payments on the Ketushi website are processed through secure and trusted
third-party payment gateways. Ketushi does not store your complete debit
card, credit card, bank account details, or other sensitive payment
credentials on its servers.
Your payment information is handled directly by the payment gateway in
accordance with its own privacy and security policies. Payment transactions
are processed using appropriate security measures, including PCI-DSS
standards where applicable, to help protect your financial information.
4. Consent
When you provide your personal information to Ketushi while placing an order
or contacting us, you agree to its use for purposes such as processing your
order and providing customer support.
If you choose to receive promotional messages, we may also use your contact
details to send you updates, offers, and other marketing information.
You can withdraw your consent or stop receiving promotional communications
at any time by contacting Ketushi through the details provided on our
website.
5. Cookies
Ketushi may use cookies to make your browsing experience better and to
remember your preferences, such as items in your shopping cart.
Cookies also help us understand how visitors use our website and improve
its performance.
You can disable cookies through your browser settings, but some features of
the website may not work properly if you do so.
6. Information Disclosure
Ketushi does not sell or trade your personal information. We may share
necessary information with trusted third-party service providers who help
us process payments, deliver orders, provide website and technical services,
communicate with customers, or support our marketing activities.
We may also share information when required by law or when necessary to
protect our legal rights.
If Ketushi is involved in a merger, sale, or transfer of the business, your
information may also be transferred as part of that process.
7. Third-Party Links
Our website may include links to external websites, social media pages,
payment services, or other third-party platforms.
These websites are not controlled by Ketushi, and we are not responsible
for their content, privacy practices, or security. We recommend checking
their privacy policies before sharing any personal information with them.
8. Age Restriction
By using our website, you confirm that you are of legal age in your region
or have received consent from a legal guardian to use our services.
9. Changes to This Privacy Policy
Ketushi may update this Privacy Policy from time to time to reflect changes
in our services, website, or legal requirements. Any changes will be posted
on this page along with the updated date.
By using our website or providing your contact details, you agree that
Ketushi may contact you by email, phone, or SMS regarding your orders and
transactions.
We may also send you information about new products, offers, services, or
other updates. You can choose to stop receiving promotional messages at
any time.